Privacy Policy

    Effective Date: May 11, 2026

    This Privacy Policy explains how we collect, use, and protect information when you use our website and services (the “Service”).

    Our platform is designed to provide educational resources, question banks, explanations, and study tools for residents and medical trainees.

    Information We Collect

    We may collect the following information:

    • Name and email address when you create an account or contact us
    • Account information such as username and password
    • Payment and billing information processed securely through third-party payment providers
    • Usage data, including question performance, study activity, and website interactions
    • Device and browser information such as IP address, browser type, and operating system
    • Communications you send to us, including support requests and feedback

    How We Use Information

    We use your information to:

    • Provide and maintain the Service
    • Personalize your learning experience
    • Track study progress and performance analytics
    • Process payments and subscriptions
    • Communicate important updates, support messages, and announcements
    • Improve the quality, functionality, and security of the platform
    • Prevent unauthorized access, fraud, or misuse

    Cookies and Analytics

    We may use cookies and similar technologies to improve website functionality, remember preferences, and analyze usage patterns.

    Sharing of Information

    We do not sell your personal information.

    We may share information with trusted third-party service providers who help us operate the Service, including hosting, analytics, authentication, and payment processing providers. These providers may only use information as necessary to perform services on our behalf.

    We may also disclose information if required by law or to protect our legal rights and the security of the platform.

    Data Security

    We use reasonable administrative and technical measures to protect your information. However, no method of internet transmission or electronic storage is completely secure.

    Account Deletion

    You may request deletion of your account and associated personal information by contacting us.

    Children’s Privacy

    The Service is intended for medical students, residents, and healthcare professionals and is not directed toward children under 13 years of age.

    Changes to This Policy

    We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

    Contact Us

    If you have questions about this Privacy Policy, please contact us at:

    admin@sawab.com